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Shipping & Returns

Shipping

Taylor and Tessier is all hand made to order. Once we receive your order please expect up to 3 days before we can ship.

You can choose to expedite shipping from ground to express options at our checkout. Should you have a jewelry emergency please call us or make note in the checkout instructions and we can arrange a quicker turnaround time.

In the rare case there will be a delay on your order due to materials you will receive an email and phone call within 24 hours letting you know when your piece will be available.

Returns

Taylor and Tessier will accept items for store credit only within 15 days of purchase. Item must be returned in new condition. Sale items and custom design orders are non-returnable. Exchanges will be subject to shipping charges. Please note that we can not refund shipping charges on returned items. Items received as gifts may be exchanged for another item of equal or greater value. We want all our customers to be satisfied so please feel free to email us about any other questions! Email us at [email protected]

Please ship your returns to:
Taylor and Tessier
ATTN: RETURNS
1901 Delores Way
Carbondale, CO 81623

VISIT THE STUDIO
1901 DOLORES WAY
CARBONDALE, C0 81623