Taylor and Tessier jewelry is made to last. We individually inspect each component as we are creating it and then again upon completion; however, if a manufacturing defect arises within one year of ownership, we will replace the defective piece of jewelry upon verification of the defect. Should accidental breakage or wear-and-tear damage occur, our lifetime warranty ensures the replacement of your piece at a discounted rate - based on available materials.
Please email all warranty claims, including pictures of the damage and original proof of purchase, to firstname.lastname@example.org.
Once pictures and proof of purchase are received, a Taylor and Tessier team member will reach out with next steps regarding your individual claim.
Please ship your warranty claim to:
Taylor and Tessier
1901 Dolores Way
Carbondale, CO 81623
Note: All warranty claims require original proof of purchase. Taylor and Tessier does not provide complimentary shipping for warranty claims.